Often during the course of an elevator purchasing process is the potential customer presumes that the entire decision must be made with the delivery of the initial deposit—usually 10% or some agreed upon lesser amount. They feel pressured to make the final decisions on the style (wall coverings, laminate type, etc.) and the gate(s) of a lift that will not be arriving to the job site for at least six months. During this time, minds can change on design, color schemes, as well as the size of the hoistway (shaft) itself. There’s a chance that even the size of the cab will change. All are honest and legitimate concerns.
The deposit involves our company as early as possible in order to ensure the proper design and construction of both the pit and the subsequent hoistway that it supports. It also locks in the cost from the factory. It is tempting for people to encourage their contractors into using the preliminary information acquired through the bidding process to “improvise”…and to be truthful here, this strategy has worked. But, do you want to be THAT customer that has to tear out a pit or a hoistway and start over? Do you want an elevator and a 10-foot jack to be pushed through a narrow entranceway?
Physical production of our residential elevator does not begin until the finished—framed, wired, and Sheetrocked—shaft is measured by a T.L. Shield & Associates team member. This situation can occur months after the deposit is submitted. One other line of defense for both parties is that building of the lift will not commence until an additional sum is paid to initiate the construction.
We know the stress of parting with hard-earned money. This is why we offer a “pay as we go” system that sets up a partnership that brings our expertise and gives you the security that 100% of your money is not invested in a project that is 20% completed. We are sharing the risk with you. These are custom-made elevators that may not be able to be implemented anywhere else, so detail is of the upmost importance.
Our contract stipulates that you can hold onto the last 10% until you are completely satisfied with the performance of your new residential elevator. After the installation, we present a tutorial of how to operate and manage your lift before submitting this closing figure.
T.L. Shield & Associates has been successfully installing conveyance products for over 25 years. We our proud of our well established ability and consistency in our industry. Please call us at 1-800-954-3887 for a free consultation.